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Terms & Conditions

Last updated 20220221

General T&C

  • If a session is cancelled or postponed within 3 days of the session date for reasons other than weather, a cancellation fee equal to 50% of the session/package fee may be charged.
  • If the Client is over 30min late to the session, a cancellation fee up to 100% of the session/package fee may be charged.
  • The process includes one design consultation which must be held within 1 week of the shoot. Otherwise the materials may be archived and an unarchival fee of no less than $150 may apply. Additional design consultations will also incur a fee of no less than $150.
  • Unordered materials after 2 weeks of the shoot will be deleted at our discretion.
  • All orders shall remain the property of the Studio and licence to use the materials does not exist until full payment has been made. Orders cannot be separated for collection unless paid for in full.
  • Orders must be collected within 2 weeks of them being made available or a storage fee of no less than $150 may apply.
  • Credit unused and products uncollected 1 month after the shoot shall be forfeited.

In commercial work under Australian Law, copyright for photographs default to the photographer. This is true even when not mentioned in the contract or there is no signed contract.

You do not need copyright to use the photographs. Included is a usage license for your photographs that covers most common business use cases. This includes use within business premises, external print media and advertising up to 36×24″, websites, internet advertising, social media with no time limits.

Special uses such as product packaging, billboards, TV, cinema may attract a small licensing fee that may be once off or renewable annually. You should discuss with us all possible uses so we can grant the correct license.

You would have seen, we show some of our favorite clients as samples, so that others know what they too can achieve. Please tell us at the time of your session if you prefer that we do not. There is no cost for you to choose this.

Archival

  • The Client acknowledges that the Studio has no control over the environment in which the artwork are kept and that artwork have limited life expectancy which is reduced when exposed to strong light or heat sources.
  • Upon receipt of the materials, the Client accepts all responsibility for archiving and protecting the materials. The Studio does not permanently archive the materials and is not responsible for the reliability of cloud storage.
  • The Studio undertakes to use the utmost care and reliable equipment. However, in the unlikely event the Client’s materials are lost, stolen or destroyed for any reason, the Studio shall refund all monies received and their liability shall be limited only to this refund. To the extent permitted by law the limit of liability shall not exceed the money paid under this agreement. If a portion of the material is lost, then the refund shall be calculated pro-rata based on the package selected and to the extent permitted by law their liability shall be limited only to this partial refund.

Session Specific T&C

Please check the Terms & Conditions under each relevant section.

  • Check out General T&C at the top.
  • Gift Certificate may be used at one session time only, towards your photographic fee and photographs with Valent Lau Photography.
  • Gift Certificates are valid for Full Photographic Experiences, and not Mini Sessions.
  • One Gift Certificate may be used at each session.
  • Not valid in conjunction with other specials or offers.
  • Gift Certificate must be completely used at one session, no change or credit is given.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • Gift Certificate is valid for 3 years from date of purchase. Please keep your proof of purchase.
  • The Gift Certificate is not exchangeable and not redeemable for cash and cannot be returned for a refund, but may be transferred to another party to use under the same terms.

Due to the nature of the Mini Session and consecutive bookings, these are very different to a Full Photographic Experience.

  • Check out General T&C at the top.
  • Mini Sessions must be booked via the website and paid online.
  • We will provide you with a full preparation guide and tips on how to have a great session.
  • Sessions have a set style in the studio, and these cannot be changed.
  • The Studio is assigned the Copyright in all material produced by the Studio.
  • Sessions run strictly for 15-20 minutes from your scheduled time. Lateness will result in less studio time.
  • Sessions cannot be refunded or rescheduled for any reason, but may be transferred.
  • We cannot take responsibility if individuals do not cooperate on the day.
  • After the session you will receive a private online gallery. This link will be available for two weeks.
  • Photographs will be balanced for light and color, but will not include detailed retouching or blemish removal.
  • We may use some photographs in future samples, you may let us know before the session if you do not wish to be included in this.
  • Check out General T&C at the top.
  • To enter the entrant must fully fill in the entry form on the competition page.
  • Entry is open to Australian residents aged 18 years and above, who are able to attend a planning session, photographic session and design consultation with Valent Lau Photography in Coogee, Sydney NSW.
  • Contest is a game of skill and winner will be selected based on the content of their entry. All finalists will be contacted via phone within 2 weeks of their entry.
  • The contest may be ended early due to sufficient entries without notice.
  • One entry allowed per family. Any costs associated with entering the competition remain the responsibility of the entrant.
  • Prize is not transferable or exchangeable and not redeemable for cash. Cannot be used in conjunction with any other offer.
  • Prize must be completely used at one session, no change or credit is given.
  • Prize must be used for the type of session specified in the competition. The session must be used within 6 weeks of winning or prize will be forfeited.
  • A $100 Holding Deposit is required to secure your appointment time, this is not refundable in case of cancellation.
  • The $100 is added to your Prize value, to be used towards your Photographic Order on the day of your Purchasing Appointment.
  • One purchasing appointment only will be available where all decision makers must be present. A dedicated Design Consultant will be made available to you at this time.
  • The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  • The winner agrees to the use of his/her name and image in any publicity material, as well as their entry.
  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice.
  • One Gift Certificate per family per 12 month period.

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